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Get 24 Hour Heartburn Protection Guaranteed

Prilosec OTC® is dedicated to providing results that improve the lives of our customers.

We are the number-one doctor-recommended acid reducer and the number-one pharmacist-recommended OTC heartburn medicine. Prilosec OTC works by shutting down many of the pumps in the stomach that produce excess acid. It's also clinically proven to block heartburn for 24 hours, and satisfaction is guaranteed.*

If you are not completely satisfied with your purchase of Prilosec OTC, we’ll give you your money back. Refunds are limited to only 1 (one) refund request on 1 (one) any size package of Prilosec OTC per household. For any questions regarding usage and dosage, please contact P&G Consumer Support.

Checklist
To receive your full money-back refund, you will need to provide the following:
  • Original UPC from box
  • Original Dated Sales Receipt
    (within 60 days of purchase)
  • Printed Refund Form
Mail to:
Prilosec OTC Guarantee
PO Box 900057
El Paso, TX 88590-0057



dividing line separating introductory information from the form

To receive a full money-back refund, fill out and print this form. Then mail it to the address shown above with the original UPC from the box and the original dated sales receipt within 60 days of purchase. All fields are required.


   

 

   

Date of Birth
      
Package Size


  

Sorry, we cannot ship to PO Boxes.
Please fill in the address.


   
State
   


     

Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our consumers.

† Wolters Kluwer: Acid Reducer Category
Pharmacy Times, OTC Supplement, 2009: Prilosec OTC—Antacids/Heartburn

* ADDITIONAL TERMS:
Limit one refund per household. Valid on one Prilosec OTC 14-count package, Prilosec OTC 28-count package, or Prilosec OTC 42-count package. USE OF MULTIPLE ADDRESSES OR PO BOXES TO OBTAIN ADDITIONAL REFUNDS IS FRAUD AND MIGHT RESULT IN PROSECUTION. MULTIPLE SUBMISSIONS WILL NOT BE ACKNOWLEDGED OR RETURNED. Your request must be postmarked within 60 days of the purchase date on the original receipt. This guarantee is limited to the purchase price and excludes any incidental or consequential damages, taxes negligence, strict liability, or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. This form must accompany your request. If UPC and valid original receipt are not included in the request for refund, the purchase price will not be refunded. Reproduction, sale, trade, or purchase of this form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored. Please allow six to eight weeks for delivery. All the information you give us will be kept private and will not be sold to any other company. For details of our privacy policy, please visit www.pg.com/privacy.html.

Offer is valid for U.S. residents only. Void in Maine.

image of package of Prilosec OTC Satisfaction guarantee offer applies to specially marked
packages and displays only. It's possible with Prilosec OTC.

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